Embracing change

Laura moved to MacIntyre in the spring of 2016: a vibrant, social and active young lady who especially enjoys music, swimming and eating out.

Swimming was a very much loved activity and still is. For years, Laura went every Tuesday, without fail. Laura came to expect it and it was important to her. We learnt this through the ‘getting to know you’ process and ensured this continued once she moved to the service.

A 20 minute drive away a new trampoline park opened- Jump Giants. There was a support session which was considerate of the possible needs of people supported and their carers; it meant that people could enjoy the use of the facilities without the excessive noise and busyness of a general jump session.

When staff heard about Jump Giants, they immediate thought of Laura; trampolining being an activity that she has shown an interest in during her short time with us.
There was a possible obstacle to ‘jump over’ first…it was on a Tuesday!

The staff could’ve left it at that; the arguments for not considering it any further were that Laura loved swimming, she talks about it, asks every day about when she is going and would be upset if she missed it. No one wants to upset someone supported; our role is to support & encourage a good day.

We often hear that routine is important; there’s no denying that, however, can’t variety and new experiences be just as important too?

Staff sat with Laura and introduced Jump Giants to her through conversation and pictures. Laura was curious and started to talk about it- then she started to ask about going.

Swimming was moved to a Monday; this provided Laura with the needed reassurance that she would not be missing her much loved activity.
Laura’s response…

She loved swimming on a Monday just as much as she did on a Tuesday. In fact, Laura enjoyed seeing a new group of people; more people to get to know and names to learn.
Jump Giants: on arrival Laura familiarised herself of this very new and alien environment. After 15 minutes Laura felt brave enough to try a trampoline alongside a member of staff; Laura happily reported ‘I like bouncing’

As well as a new activity and the learning of a new skill to enjoy; Laura has met new people and built relationships. Laura is learning from others as she watches them bounce. Her confidence, social skills and communication are developing through chatting and getting to know new people.

Laura and staff embraced change which led to a positive response.
What’s next? – Who knows but Laura and the staff will work together to find the answer.

Danielle Cherry
Frontline Manager


  • Linda Hunter says:

    A lovely story and it shows although we know for some people familiarity and routine are important, being supported to adapt to change with great interations opens up new horizons and experiences.

  • Fay Walker says:

    A great story which highlights the importance of knowing someone well enough to know whether the idea of change will be welcome. A great achievement for the staff team and a lovely outcome for Laura.

  • Tess Marshall says:

    Such a good story of introducing positive change gradually. And Jump Giants sounds like great fun!

  • Emma Killick says:

    Great story Danielle – thanks for sharing.
    It’s great that staff are looking around and finding new possibilities then also thinking about how to enable Laura to overcome possible barriers like an established routine. A good outcome all round that gives everyone the confidence to try other new things too.

  • Jackie Alexander says:

    Thank you for sharing Danielle. A great outcome for Laura coping with the change of day and activities, it sound like Laura is having a great time!

  • Alicia Domínguez says:

    Thank you for sharing Dannielle’s story!
    Showing how changes are important and how to encourage people with learning disabilities in doing new stuff if they want to!

  • Nicola Payne says:

    I love to read that Laura has a mixture of different things that she can do… Great that staff support Laura in embracing change. Happy Bouncing Laura!!!

  • Darren Bowen says:

    Thank you for sharing this. Lovely to read that Laura embraced the change for the best thank you and all the best.

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