In Herefordshire we provide Supported Living and Registered Care support for adults with learning disabilities. We ensure that each person is supported to attend activities in the local community that are meaningful to them and involve families at every step of the way, maintaining consistent communication at all times.
Our priority is making sure that each person we support is treated with dignity and respect and that each person is involved in all aspects relating to their health, care and support needs.
“We saw people being treated with dignity and respect. We saw staff include people in conversations about their care. For example, we saw staff discuss when they should leave to help support a person to attend an activity. Although the person was not able to communicate verbally, staff included the person in the conversation and kept them updated about the plans.”