Support in Leicestershire
The support we provide in Leicestershire includes Supported Living, Registered Care and our Alternative Education provision.
Leicester
About the house
MacIntyre’s three houses at Waring Close are located in a quiet residential road in the Glenfield area on the outskirts of Leicester. There is easy access from the M1 and A50.
Hello from the housemates
The three houses provide support for 16 adults. There is currently one spare room.
“The premises were purpose built and well maintained. People had spacious bedrooms that were personalised to their taste and reflected their hobbies and interests.” CQC Report, January 2019
Meet the team
People living at Waring Close are supported by a team which includes the Frontline Manager and Senior Support Workers.
CQC Rating: Good
January 2019
New staff had a comprehensive induction and training that prepared them for their role. A staff member told us, “I shadowed experienced staff for eight weeks before I supported people alone. I was confident by then, I knew I could always ask for help if I needed. I love working here.
Staff were sensitive and respectful of people's wishes to spend time alone and they knew when not to interrupt people.
People were supported to maintain and develop relationships with those close to them, social networks and the community. People had made friends with people from other services they met at activities. Relatives and friends could visit people without restriction.
Staff supported people to be able to express what was important to them and they involved people in setting objectives they wanted to achieve. A person without speech and hearing was supported to plan a holiday abroad to visit their family. Another person visited one relative who lived a long way away and another who had a new home. People attended concerts and sports events as spectators where they met relatives and friends, others participated in organised sports. A person who had been reluctant to go into the water at a swimming pool now swam several lengths of the pool. These things were achieved because staff and people they supported developed exceptional communication skills that broke barriers that had previously prevented people from leading fulfilling lives.
Quotes from others
“Fantastic care, staff feel like extended family”
“We wouldn't want our relative anywhere else”
“Staff have built up a lovely relationship with my relative and really understand them.”
A staff member told us:
"I love it here. I feel motivated. It's a well-managed service. They've looked after me and I've felt supported through supervision. I've been given a task to plan an activity for an individual or a group."
A professional who visited the service wrote:
“I have been really impressed by the care and warmth of staff.”
Would you like to talk to someone about the vacancy?
Use the form below to send us a message or contact Simon Dooley on 07920 041735 or hello@macintyrecharity.org
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Our Approach
Families
MacIntyre was established by the parents of a disabled child in 1966 for all people with a learning disability to live a life that makes sense to them.
Person Centred Approaches
Providing person centred support means always listening, learning and focusing on what is important to and for someone, now and in the future.
Positive Behaviour Support
A Positive Behaviour Support (PBS) approach involves focusing on improving a person’s quality of life and understanding the reasons behind any behaviours.
Great Interactions
Great Interactions are based on 10 facilitation skills, including touch, warmth, eye contact and creativity, which when used well result in good outcomes…