Increased Independence

Over Christmas I visited Lane End House, one of Hampshire’s newest services. Lane End will have 17 people living there by Easter this year, in a combination of shared flats, a bungalow and individual flats. Staff and people we support have had some really big challenges over the last year. The building was an older person’s service which was modernised and the layout changed but unfortunately there were some significant building issues which led to a 50 page report detailing further work that needed to be carried out. This work was carried out over 3 months and was really disruptive for the people who lived there and their staff.

Luckily we had 2 spare flats so people could move into them on a temporary basis when work was being done in their homes. Some people stayed with family members as this worked better for them. This was a really challenging time and I would like to thank everyone for their patience and co-operation as without your help this could have been so much more problematic.

Back to the visit… I met with Elena the manager of Lane End House and she was telling me about how pleased Leonora is with her increased independence. I asked Leonora if I could interview her for my blog.

Pam: Leonora, when we met the other day you talked about how you were really pleased with all you have achieved in the last few months can you tell me about that?

Leonora: Since I moved to Lane End House, things have improved, I have more freedom and staff encourage me to be more and more independent. I am doing a lot of stuff myself in my flat. I go out to Petersfield by myself. I like to do shopping in Petersfield. I am also learning about Emsworth, I get a taxi to the Co Op to do my shopping, on my own.

Pam: How does that make you feel?

Leonora: For the first time I am feeling independent, for the first time I am having control over my life. I feel like I am being treated like an adult, staff encourage me to be independent. I have my own flat so there is no one bossing me about.

Pam: Is there anything else you would like people to know about?

Leonora: Yes, I am becoming more and more independent in my flat, I have help from the adult sensory team to develop my skills, I am doing things like making sandwiches. I am basically really happy.

Thanks to Leonora for talking to me and the team at Lane End for supporting her in a way that works for her and makes her really happy.

Pam Hall
Head of Operations


  • Tess Marshall says:

    “…for the first time I am having control over my life. I feel like I am being treated like an adult…” Such a simple aspiration, so fantastic that Leonora is finally achieving it. Great result all round, it was lovely to read about this progress at Lane End House, Pam.

  • Sarah Ormston says:

    Thanks Pam for sharing this story.

    It is always great to hear from people supported and in Leonora’s case – fantastic to read that she is happy and independent with control over her own life. The pictures are great as well.

    Thank you for cheering up my gloomy Monday morning.


  • Kate Webb says:

    Independence is the buzz word in this blog and clearly matters so much. How nice to have an interview! Well done Pam and thankyou ☺

  • Nicola Payne says:

    Its great to hear how independent and in control Leonora feel’s in her day to day life. Love the interview style of this blog too. A great read.

  • Victoria Lockett says:

    A very encouraging blog and increased independence is an absolute must that could be carried out like Lane End House throughout the country of the UK.

  • Amanda Steed-Hawkins says:

    Love this! As part of the Lane End House team, I am lucky enough to be around to share Leonora’s joy as her skills develop and independence grows. I’m in awe of Leonora’s confidence and positive attitude, and am so glad she’s starred in your blog.

  • Darren Bowen says:

    I have got goosebumps reading this

    ‘Leonora: For the first time I am feeling independent, for the first time I am having control over my life. I feel like I am being treated like an adult, staff encourage me to be independent. I have my own flat so there is no one bossing me about’

    – I have come to the realization recently that the work we do goes such a long way to assist others to create momentous change in their lives in so,so,so many positive ways. – it’s a mind blowing moment, when you stop to think about this on a profound level – Being able to be part of this is an incredible feeling. #ridethewave



  • Emma Killick says:

    Thank you Leonora and thank you Pam! As everyone has already pulled out – “being treated like an adult”, “not being bossed about”, “having control” – it’s really not rocket science is it but when we get things right for people in simple ways it makes such a massive difference and has such a huge impact.
    Hats off to everyone at Lane End House (tenants and staff) because it hasn’t been the easiest of starts with all the building works but just imagine what can be achieved in the future when you don’t have those difficulties to contend with ….

  • Leander McFadden says:

    Wow – powerful reflection.
    I had the pleasure of visiting Lane End last year when it had not long changed direction, how wonderful that Leonora is finally in control.

  • Vicky Nixon says:

    Wonderful to see Leonora living her life, and how she has changed since I first met her back in March 2017.

  • Alicia Dominguez says:

    To have independence for people with learning disabilities is much bigger than other independence which can carrying on by people without learning disabilities, why? Because this improve their personal social skills, their wellbeing, their healthy and so on.
    I’m feel happy for Leonora and their support workers.

    Kind regards,

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