Q&As with our two Lead PBS Coaches

MacIntyre formally adopted a Positive Behaviour Support (PBS) approach and launched our policy in 2015. At the end of 2016, we welcomed two new Lead PBS Coaches – Adam Scott and Hannah Grimshaw – who have taken a leading role in the implementation of MacIntyre’s PBS Policy and Action Plan through supporting the development of MacIntyre’s team of PBS Coaches.

Adam Scott tells you about his role:

The role of Lead PBS Coach allows me to bring together all my experience of working with people who have behaviours of concern and support teams to be able to plan with people they are supporting through a PBS approach. When working with teams I assume the answers and solutions to all questions are present within the team and the person we are supporting. I encourage teams to consider the smaller steps needed to gain a good quality of life and think about good quality experiences, ensuring plans are in place to achieve this.

Hannah Grimshaw tells you about her role:

The latest step in my MacIntyre journey as a Lead PBS Coach has been one of the most exciting, rewarding and sometimes challenging to date, but the most amazing thing is that I still get to work with the people we support. The skills I have gained have been used to support other coaches to identify the functions of behaviour and proactive strategies alongside schedules of reinforcement and positive programming for individuals who find the world around them tricky resulting in behaviours of concern.

Our Lead PBS Coaches spoke with two other PBS Coaches about their experiences.

Interview with Chris Larson, PBS Coach and Senior Practitioner, Wigan Forensic services, transitioning a gentleman from a hospital setting to his own house.

How has your role of PBS Coach helped when supporting the person in the hospital setting?

The PBS approach of trying to find the function of the behaviours helped me greatly. The person I supported had similar behaviours but sometimes, they have a different function. He may want attention and also sometimes presented the same behaviour because her wanted time alone. Our PBS approach helped me understand this and helped me realise there is always a reason for a behaviour and it is our job to figure out what it is.

How has your role of PBS Coach helped with the transition to the new service?

I was very fortunate to have completed the PBS Coaches course before the new service opened and this allowed me to start implementing the PBS approach from day one. With the PBS approach and all the tools at our disposal we can always strive to be better and better.

How has your role helped with the coaching of the new staff team?

In our regular team meetings we can share best practice, discuss our next steps and hear ideas from the whole team, ideas that I would never thought of. Measuring quality of life is really important and is something that we use a lot in the service. Staff are very enthusiastic about the service being open and I look forward to working in the person’s own house, being able to call it his home and therefore improving his quality of life.

Interview with Louise Taylor, PBS Coach and Head of Service, Milton Keynes Lifelong Learning and Fletchers Mews

How has your role as a PBS Coach helped to support and coach staff?

Senior staff are up skilled, enthusiastic and committed to making a difference for people we support. The Seniors are spread out across the areas and have filtered down PBS values and approaches; for example, one Senior has been trained in AssessNet to look at trends so they can be discussed and proactive strategies can be put into place. Regular training is delivered which is person centred and tailored to the service and staff. PBS is embedded into everything we do and is part of our values.

How has this positive approach impacted on the people you support?

Motivational and functional assessments have enabled staff to think outside the box, which have supported the move away from pre-conceived ideas and staff have been able to adjust their practice. The key thing is staff are now thinking about the person first, then the reasons behind the behaviour throughout all the services.

For more information, please contact Belinda Bradley, Head of Positive Behaviour Support, by emailing belinda.bradley@macintyrecharity.org

Telephone 01908 230100 Email hello@macintyrecharity.org