Last year, following a charitable donation, we were delighted to invest in new roles to support our vision to work closely with families of the people we support.
Nicola Payne, Family Engagement Consultant is delighted to share how her role is progressing and her plans for 2020 to ensure the people we support's families feel they are heard.
An update from Nicola Payne:
It’s been a busy start to 2020: I have been meeting with families, MacIntyre teams and other similar organisations to consider our new family strategy.
Great things are happening across all of MacIntyre which involve and empower families; my role is to make sure that there is a consistency across the country with MacIntyre’s approach and that everyone feels supported, valued and heard."
My initial priorities include:
- The development of a Family Charter with involvement and contributions from families to ensure that this is useful and clear for everyone
- The creation of a series of short films to share personal experiences to help people understand the processes and emotions that families can go through. The film will be made up of real-life stories; if you are reading this and feel that you have a story to share with me please get in touch - I would love to hear from you
- The development of a training package for our staff to ensure that working with families is at the heart of the way we do things
Finally, a big thank you to those who have sent back the Family Questionnaire which has been sent out to most areas; if you haven’t already returned yours it’s not too late. Some areas are still in the process of receiving this so, if this is you, sit tight as it will be with you soon.
If you would like to find out more about our work with families, please get in touch using the form below.