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How we connect with families

26 April 2023
News

On the third day of MacIntyre's Families Week, we're taking a look at the structure we put in place to forge great connections with the families of people we support.

A few years ago we appointed Nicola Payne as our Family Engagement Consultant. At that point, Nicola had been with MacIntyre for some time, initially joining us as a Support Worker. She combines expertise with a natural warmth and a positive attitude. 

This new role gave MacIntyre a chance to put more emphasis and structure into how we connect with the families of people who draw on MacIntyre's support. We believe strongly that a constructive and open relationship with families is vital for everyone. 

A great example of this is the Monthly Let's Come Together calls that Debs Aspland talked about on Monday. 

Things have moved on a bit since Nicola was first appointed. She is now Best Practice Manager for Health and Families, combining those close family connections with an emphasis on optimum health for people who draw on our support. The two areas overlap closely. We have found that the three-way partnership between MacIntyre, the people we support, and their families helps everyone to understand people's health issues. 

There is a lot more we could say about the benefits of Nicola's role, but for today, let's go back to basics and hear what she had to say shortly after she took on her new role:



If you're a family member of someone MacIntyre supports, check out our news items and resources below, join a Let's Come Together event, or subscribe to our podcast.


Events for families

6 Jun 2023
For Families

Let’s come together

This event is for parents, siblings and carers of the people we support.

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Celebrate Families Week with us

6 Jun 2023
News

The Big Plan - Employment

Part of the Big Plan is to make sure that people who draw on our support have opportunities for paid employment. In this article, people tell us why it's…

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4 May 2023
News

Dying Matters Week – reflections and resources

Some reflections on supporting people to talk about death and dying, and helpful resources

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2 May 2023
News

Dying Matters Awareness Week 2023

In Dying Matters Awareness Week 2023, we share some resources around this sensitive topic

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28 Apr 2023
News

Families - everything you need, all in one place

Winding up MacIntyre Families Week 2023 with our one-stop shop resource for families

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Resources for families

Alison in words of her sister Sandra

Sandra and her family felt that Alison wasn’t just a member of their family, but of the MacIntyre family too

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Tina and Moira

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Jo and Jess

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Knowlhill
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