Behaviour of Concern as Communication
We view behaviour as a way of communicating and work hard to understand the message, listen to people and look for a solution.
MacIntyre's Positive Behaviour Support (PBS) Framework guides a pathway which always starts with building trust and rapport with the person, their family and their support team. MacIntyre’s DNA (our values in practice) is a key element of this Framework and supporting ‘in the MacIntyre way’ significantly increases wellbeing and reduces people’s need to communicate using behaviours of concern.
Once relationships have been built, we work with the person and their circle of support to understand what is being communicated by a behaviour of concern and to train and coach the team to support in the most person-centred and least-restrictive way possible. We aim to support people proactively, rather than in response to crises, with a long term focus on supporting each and every person to live 'a life that makes sense to (them)' and to be able to communicate their needs safely.
There is no one size fits all approach to PBS in MacIntyre. Everything we do depends on the wishes and needs of the person and considers the people and environment around that person. We have a huge range of expertise and resources within MacIntyre and through partnerships, including Redstone PBS and with families and experts by experience. We draw on this expertise and work with local professionals, to help us find the right way forwards for each person.
Send a message to Belinda Bradley, Head of Best Practice
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