A MacIntyre staff team from Worcestershire have been praised by Worcestershire Royal Hospital for their dedication, citing their care for a gentleman supported by MacIntyre as "a benchmark for all carers to aspire to".
Robert from Worcestershire was admitted to the hospital for planned surgery, accompanied by a MacIntyre team consisting of Liz, Polly and Kirsty. The team demonstrated proficiency and the importance of person-centred support throughout Robert's time at the hospital, which did not go unnoticed.
In a letter, the team at Worcestershire Royal Hospital said:
"We have been very impressed by the care that Robert received and also the professionalism, compassion and dedication that Liz, Polly and Kirsty have shown. They are a credit to your services and a benchmark for all carers to aspire to."
Responding to this feedback, the Worcestershire team said:
"How lovely of the team to take the time to send such brilliant feedback. They really were a great team to work with when planning Rob's care."
Patsy Deacon, MacIntyre's Area Manager for Worcestershire, added:
"This is fantastic, well done Liz, Polly and Kirsty. I am one very proud Area Manager!"
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