FAQ’s for families

What should I consider when looking for a place for my relative?

We are happy to offer advice and support when you are looking for a suitable place. For an impartial view, take a look this ‘top tips’ document from VODG, the Voluntary Organisations Disability Group.

What type of services does MacIntyre offer?

MacIntyre has a ‘welcome all’ approach and offers services for children, young people and adults who have a learning disability and/or autism. We have a number of different services including 24/7 support, support to live at home and a residential and day school in Buckinghamshire. In some areas of the country we offer further education support and daytime learning centre opportunities.

How do I find out about places at MacIntyre?

There are a number of ways that you can find out about our referral process. For general enquiries, please email [javascript protected email address].

For adults: [javascript protected email address]

For further education: [javascript protected email address]

For MacIntyre School: [javascript protected email address]

How often can I visit my family member?

Anytime you wish. We encourage families to visit as often as both they and their relative would like. Aside from our Education services where it might not be suitable to visit during academic hours, there are no rules or restrictions for family visits.

Can we personalise our child or relative’s bedroom?

Yes, absolutely! Bedrooms can be decorated to each individual’s tastes and preferences.

How are staff vetted and trained?

All of our staff undergo a thorough recruitment process which includes written and verbal references, Disclosure & Barring Service (DBS) Checks and a Health Assessment. We involve the people we support in the recruitment process wherever possible. All staff participate in regular Supervision meetings with their line manager.

A number of training courses are compulsory for all staff with other courses being determined by the needs of the service or the people living there. We also offer numerous Special Interest Groups on topics such as health, dementia, autism and positive behaviour support to ensure our staff always have the latest skills and industry knowledge.

Where can I find the latest CQC report about a particular MacIntyre service?

All MacIntyre’s CQC reports are available by county on our website.

Where else can I find out about MacIntyre’s services?

Events for families

Time for a Cuppa for families and friends

This event is for families of people that we support as well as those who are in their circle of support.

Let’s come together

This event is for parents, siblings and carers of the people we support.

Family Charter Workshop

This event is for MacIntyre staff and for families of people supported by MacIntyre.

Meet MacIntyre for Siblings

This event is for siblings of people supported by MacIntyre.

More for families

Families

MacIntyre was established by the parents of a disabled child in 1966 for all people with a learning disability to live a life that makes sense to them.

Families Podcast

Each month Nicola Payne, MacIntyre's Family Engagement Consultant, talks to special guests who share their insights and experiences.

Families Week

Families Week is our way of celebrating families and family relationships of people that we support.

Family Charter

By adopting the values within the Family Charter, it will be clear to all staff on how to make sure that the best interactions are happening.

Family perspective

Families in their own words

Let's Come Together

MacIntyre is successfully hosting a monthly meeting called Lets Come Together. This event is for parents, siblings, and carers of people we support.

MacIntyre Families Support

Hearing from the families of people we support is something that we encourage and promote across all of MacIntyre.

Top Tips from Families to Families

We have heard from some of the families connected to MacIntyre with top tips which might help you and your loved ones.

MacIntyre Families Support

Hearing from the families of people we support is something that we encourage and promote across all of MacIntyre. Contact MacIntyre Families Support with your questions, comments, feedback and suggestions.

More about how we work with families

How do we involve families? Episode 16: Families Podcast

When someone begins their support with MacIntyre, how do we involve families?

Episode 13: MacIntyre Families Podcast

In the latest episode of the MacIntyre Families Podcast, Nicola Payne is joined by Nicki Willis, MacIntyre's Learning Disabilities Nurse.

Introducing the MacIntyre Family Charter

Working with families, siblings and circles of support is at the heart of MacIntyre’s approach.

Debs’ story

Deb Aspland is a mother to three children, Cain, Rosie and Jamie, who have special education needs, a trainer and co-founder of the 'Bloody Awesome Parents…

More on Our Approach

Families

MacIntyre was established by the parents of a disabled child in 1966 for all people with a learning disability to live a life that makes sense to them.

Great Interactions

Great Interactions are based on 10 facilitation skills, including touch, warmth, eye contact and creativity, which when used well result in good outcomes…

Health and Safety

At MacIntyre we are committed to achieving excellence with our health and safety practices.

Intensive Interaction

Intensive Interaction is an approach to interacting with and teaching early communication and interaction skills to people who do not find it easy communicating…