by Sarah Lancaster, Area Manager
The idea behind “What is their name?” really began in managers’ meetings.
We always had an agenda item for "Everyone Everywhere", when we talked about new connections people were making in the community, whether that was people who draw on support or staff.
These connections were frequently described in vague terms: “the butcher, the baker, the candlestick maker”. And this would always prompt my response: “But what is their name?”
It became a bit of a running joke, a catchphrase that sparked laughter and even a personalised t-shirt. And, truthfully, even after asking it repeatedly, it didn’t always lead to an answer. But in life it is usually the first thing we ask about someone.
Over time, though, I started to reflect more deeply on why a name mattered so much to me.
I realised that once a person has a name, they feel safer. They become more real. They move from being an idea or a role to being someone tangible. Someone who could, perhaps, become a friend and certainly someone who you would feel more comfortable speaking to in a time of need.
For example, we now know the vicar is called Samual, and that Barry works in the café. So Samual and Barry become real people, not just their roles. Which is exactly what we hope for all of us, no matter where our local community is.
