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How we connect with families

26 April 2023
News

On the third day of MacIntyre's Families Week, we're taking a look at the structure we put in place to forge great connections with the families of people we support.

A few years ago we appointed Nicola Payne as our Family Engagement Consultant. At that point, Nicola had been with MacIntyre for some time, initially joining us as a Support Worker. She combines expertise with a natural warmth and a positive attitude. 

This new role gave MacIntyre a chance to put more emphasis and structure into how we connect with the families of people who draw on MacIntyre's support. We believe strongly that a constructive and open relationship with families is vital for everyone. 

A great example of this is the Monthly Let's Come Together calls that Debs Aspland talked about on Monday. 

Things have moved on a bit since Nicola was first appointed. She is now Best Practice Manager for Health and Families, combining those close family connections with an emphasis on optimum health for people who draw on our support. The two areas overlap closely. We have found that the three-way partnership between MacIntyre, the people we support, and their families helps everyone to understand people's health issues. 

There is a lot more we could say about the benefits of Nicola's role, but for today, let's go back to basics and hear what she had to say shortly after she took on her new role:



If you're a family member of someone MacIntyre supports, check out our news items and resources below, join a Let's Come Together event, or subscribe to our podcast.


Celebrate Families Week with us

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22 Apr 2025
News

Our commitment to families

MacIntyre's commitment to open and honest communication is set out in our Family Charter.

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MacIntyre Podcast
22 Apr 2025
News

The MacIntyre Podcast, Season 4, Episode 4

In conversation with Karen Gunn, daughter of our founders Ken and Marjorie Newton Wright, and Nicola Payne, our Health and Families Manager.

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MacIntyre Podcast
27 Sep 2024
News

The MacIntyre Podcast, Season 4, Episode 1

In this podcast, we hear from MacIntyre's Chief Executive, Sarah Burslem, in which she describes MacIntyre as an amazing place to live, learn and work.

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9 Jul 2024
News
For Families

How You Can Feel Supported As A Family Member

At MacIntyre we want you as a family member to feel engaged with your community and supported. We offer various resources to help you to do just that.

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Resources for families

Alison in words of her sister Sandra

Sandra and her family felt that Alison wasn’t just a member of their family, but of the MacIntyre family too

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Tina and Moira

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Jo and Jess

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