Going to work in gloves and masks might have seemed unthinkable for many of us before we knew of COVID-19 but this, for now, is the reality for many of our teams across MacIntyre.
At MacIntyre we are all about Great Interactions, which is, in short, is primarily about warmth, touch, creativity and eye contact, all of which play an essential part in how we support people.
With staff now wearing PPE, which can be frightening for people we support, now more than ever supporting people to feel safe is not about what we do, but how we do it, as demonstrated by Chloe a member of our team in Milton Keynes.
Recently, Chloe donned a mask for the first time when supporting Graham. Masks, while essential for keeping people we support and staff safe, hide a key part of our face that demonstrates expression; our mouths. With visible smiles out of the question, Chloe made a plan to help Graham to get used to the idea.
Speaking about the experience, Chloe explained:
"When I arrived I stood back from his doorway without a mask, so as not to frighten him. I then explained that I would need to wear a mask to come in to support him to keep him safe."
In order to keep safe, Graham voluntarily gave up his bus pass and has stayed at home since the lockdown began in March.
"I explained he had been doing so well at staying home and staying safe, that we did not want to impose any risk to him."
"I asked him if he was okay for me to put on a mask now, so I could come in. Once I had the mask on, I asked him what he thought. He said I looked funny, but he seemed a little unsure."
For Graham, this seemed to make all the difference. Before long, Graham seemed to forget about the mask completely; enjoying engaging in conversation with Chloe and completing a jigsaw, proving that at MacIntyre, it's not about what you do, but how you do it.
Join our team!
In response to the coronavirus outbreak, we are launching temporary employment opportunities at MacIntyre.
We can offer contracts that are flexible, for two or three months where you will join one of our friendly teams, supporting people to keep up with their hobbies and interests, helping them stay engaged and cheerful.