At MacIntyre, we believe that the people we support should have a voice in every aspect of their life, including who they are supported by and how.
Recently, our Transforming Care Team in the West Midlands have been using technology to support Ellen* with her transition out of an Assessment Treatment Unit, by involving her in the recruitment process of her staff team.
Jane, Frontline Manager in the West Midlands explained:
"We successfully built our staff team from many interviews and recruitment drives. We had fantastic feedback from staff members who said that within these interviews, the person we support had a voice. This was a major part of getting the right team together.
We had Ellen’s mother sit in on a day of interviews alongside us. All prospective staff completed a questionnaire, which had being designed by Ellen, which she reviewed and feedback to us."
The team wanted to include Ellen in the interview process, but were aware that she experienced social anxiety. This meant that sitting in a room with the potential candidates was not something she was comfortable with. Thinking on their feet, the team came up with the perfect solution to ensure Ellen could be involved in the process; a video link.
Reflecting on the interviews, Jane continued:
"The most important part of the interviews was the second stage. In one room, staff took part in various activities around the MacIntyre Promises, while Ellen, her mother and her discharge coordinator observed from the next room, via a video link. This meant they could produce some amazing feedback for us. From this, we were able to create a strong and skilled team."
To find out more about our support in the West Midlands, please use the form below.
*The person’s name has been changed.