At MacIntyre No LimitsTM, we are committed to supporting young people to feel safe and in control; it’s included in our DNA. When things don’t go to plan we see it as an opportunity to learn, adapt, and improve the way we do things for everyone involved.
Jerry normally travels to College in Buckinghamshire in a shared taxi, funded by the local authority. On one occasion, Jerry couldn’t fasten his seatbelt. Concerned for his safety, Jerry asked the taxi driver for help. The driver told Jerry that wearing the seatbelt wasn’t necessary for the journey to college.
Jerry was concerned, so he asked the No Limits team whether taxi passengers are legally required to wear seatbelts. The team worked closely with Jerry to research seatbelt laws and the responsibilities of both taxi drivers and passengers leading to Jerry understanding his rights and responsibilities as a passenger and created a guide on seatbelt use if it happened again.
Jerry was supported to complete a safeguarding report to document the incident. An email was sent to the SEN Transport team, who responded quickly and advised that Jerry would get a new vehicle and driver.
Jerry now travels in a new, larger vehicle and is more comfortable for his journey.
It was important to Jerry that he was actively involved in each step of the process, and felt supported in making decisions about his own safety and well-being. Jerry now has the confidence and knowledge to assert his right to wear a seatbelt.
